- If the name of a player/team is misspelled, all bets will stand unless it is obvious it is the wrong object.
- All wagers will be settled using the official result as declared by the relevant governing body of the competition concerned.
- Total Betting: A total in eSports can be Rounds/Maps/Kills or other counting measures dependent on the game. The total will only be referred to as the "total".
- If the announced number of maps/rounds is changed, all bets on the handicap or total are canceled. However, bets on the moneyline (outcome of the match) will still have action.
- If a player or team receives a walkover, win by admin decision, or forfeits on at least one map, all wagers on the map and on the series (moneyline, spread, and total) will be canceled and wagers refunded.
- Wagers will not be canceled because a team is playing with a stand-in or replacement player.
- In a match where one team begins with an advantage of one map, the maps will be numbered by first map played (ex. map 1, map 2, etc.)
- The bets on a match will stand as long as the two teams are correctly listed, regardless of the League header under which the teams are placed on the BookMaker website.
- If there was an error/typo or system failure that would result in incorrect odds (line), BookMaker reserves the right to void the bet or revise the odds and resettle the bet at the correct odds at our sole discretion.
- If a draw option has not been made available, then extra time will count, if played.
- If a player or team changes their name, any wagers placed on lines offered under the previous name will still have action, as long as it’s clear what game or match the wagers are on.
- Live Betting: In live betting, if a map is replayed due to a draw, disconnect or similar reasons, all live wagers on the respective map will be canceled. The replay of the map will be treated as a separate game.