Taking a screenshot (iOS)

NOTE! When sending documents, screenshots are not accepted. If you are sending a copy of an ID, credit card, utility bill, or bank statement, you must take a photo. Screenshots are only to be used for issues unrelated to documents.

If you need to take a screenshot on your iOS mobile device, follow these steps:

  1. Open the screen that you want to capture.
  2. Press and hold the Power button on the right side and the Home button at the exact same time.
  3. Or, for models that do not have a home button, press and hold the Side button on the right side and the Volume Up button at the exact same time.
  4. Your device will take a picture of the screen and save it.
Was this article helpful?
0 out of 2 found this helpful