If you’re requesting a withdrawal, and have used a credit card to fund your BookMaker account, you may be required to send a copy of your ID and/or a copy of both sides of each card used.
This information is requested the first time you are withdrawing after using a new card. It may also be requested at different times for security reasons.
To submit this information, please access your account Cashier and go to the Account → Verifications section. Once there, your ID can be uploaded through the ID Verification tab and copies of your card can be uploaded through the Credit Card Verification tab.