Every BookMaker client is assigned a unique Account Number and PIN Code (both generated by the software), as well as a Password of their choice.
When you’re logging in online, you need to use your account number and password.
When contacting BookMaker over the phone or Live Chat, you need to identify yourself with your account number and PIN Code. You will never be asked to provide your password to an agent over phone/chat.
The protection of these details is your sole responsibility. BookMaker cannot be held accountable for clients who misplace or disclose their login credentials to other parties.