Bitcoin & other cryptocurrencies
Regarding Bitcoin and other cryptocurrencies, withdrawals are processed Monday to Friday, from 05:00 PST to 17:00 PST. You can request one withdrawal every weekday, for a total of 5 every week.
All other methods
Withdrawals are processed Monday to Thursday from 05:00 PST to 17:00 PST and on Fridays from 05:00 PST to 11:00 PST.
Once a withdrawal transaction is approved, there will be a 7-day (168 hour) waiting period before the next one can be solicited. You can request one withdrawal every week (all methods combined).
No withdrawals can be requested or processed over the weekend.
IMPORTANT! Beginning March 17, 2020, the maximum request per Bitcoin withdrawal is $3,000, and the overall weekly withdrawal limit is also $3,000. You can still request up to 5 payouts each week, but the total amount in withdrawals cannot exceed $3,000 in total.
This is only a temporary measure while dealing with the current global crisis. Limits will revert back to their normal amounts once the NBA or MLB seasons resume regular play.
We appreciate your understanding in the meantime. For more information, you are more than welcome to contact us via Live Chat.
If you have any issues with a withdrawal, please contact us over Live Chat at any time.