Sending documents using a mobile

It is very easy to send your documentation right from your smartphone or tablet. 

First, you want to take a photo of the document you're sending to us using your device's camera. Make sure the entire document is visible and in focus.

Next, go to the Cashier in your sports account and follow these steps:

  1. Select Account
  2. Select Verifications
  3. Choose the correct option depending on what type of document you are sending:
      • 'Document verification' - for general verification or withdrawal purposes
      • 'Other documents' - for issues related to credit card charges 
  4. Read the requirements
  5. Hit START and you'll see a document upload icon. Hit this, and you will be taken to your phone's photo gallery or camera roll, where you can select the photo(s) you took.
  6. Select the photo you need to send and hit 'SEND' 
  7. Attach the document
  8. Hit SEND to finish the upload.

Once sent, remember your documents can take up to 24 hours to be reviewed.

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