For security reasons, all withdrawals must be reviewed and pre-approved by BookMaker before being processed. This includes:
- Rollover status
- All rollovers must be met in full before a withdrawal can be made.
- Required documents
- The first time you withdraw you'll need to send a copy of your ID (if you used a card to deposit you'll need to send a copy of the card as well).
- For any withdrawals after the first, you may be asked to send documentation, but this is decided on a case-by-case basis.
- Withdrawal limits
- You are able to request a maximum of 5 Bitcoin/Crypto withdrawals per week, and a maximum of 1 withdrawal per week using any other method.
Please make sure the email and phone number associated with your account are up to date in case the Withdrawal Department needs to reach you.
These reviews normally take 24 hours but could take up to 3 business days in some cases.
Once the review is complete, processing times are based on the method you're using, as shown here:
For more details, please visit the pages below:
IMPORTANT! Beginning June 16, 2020, the overall weekly withdrawal limit is now $7,500. You can still request up to 5 payouts each week using Bitcoin (1 per week with any other method), but the total amount withdrawn cannot exceed $7,500.
This is only a temporary measure while dealing with the current global crisis. Limits will revert back to their normal amounts once the NBA or MLB seasons resume regular play.
We appreciate your understanding in the meantime. For more information, you are more than welcome to contact us via Live Chat.
If you need any assistance withdrawing, please contact the customer solutions team through Live Chat, or at 1-877-827-3978.